Privacy Policy

1. Overview

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our store. We respect your privacy and are committed to protecting the personal data you share with us.

2. Personal Information We Collect When you visit our site or place an order, we collect certain information to fulfill your request and provide a seamless experience:

Order & Customization Data: When you purchase items or request custom orders (such as custom flower crown color palettes or sizing preferences), we collect your name, billing address, shipping address, payment information, email address, and phone number.
Device & Usage Data: We automatically collect standard browsing details, including your IP address, browser type, time zone, and cookies to help us optimize site navigation and performance.

3. How We Use Your Information We use the information we collect to:

Fulfill and ship your orders, including processing payments and providing order confirmations and updates.
Communicate with you regarding custom order details, design prompts, or customer support inquiries.
Screen orders for potential risk or fraud.
Improve and optimize our store layout, product offerings, and overall customer experience.

4. Sharing Your Personal Information We share your personal information only with necessary third parties who help us operate our business, such as:

E-commerce & Payment Platforms: To process transactions securely.
Shipping & Logistics Carriers: To deliver your orders to your doorstep.
Legal Compliance: We may share your information if required to comply with applicable laws, regulations, or legal requests.

We never sell or rent your personal information to third parties for marketing purposes.

5. Data Retention When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information.

6. Your Rights You have the right to access the personal information we hold about you, to request that it be corrected or updated, or to request its deletion. If you would like to exercise this right, please contact us using the information below.

7. Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a request, please contact us by email at eliza.j.mcafee@gmail.com.

Would you like to adjust any specific details here—such as adding a direct customer service email or specific payment processor names—to tailor it further to your platform setup?